Handbook of Usability Testing

Fülszöveg

Is your product user-friendly? [Take these steps to findl)ut 4
Whether it's software, technical documentation, a cell phone, or a refrigerator, your^. customer wants — no, expects — your product to be easy to use. This fully revised ^ handbook, a leading resource since 1994, provides clear, step-by-step guidelines to 1 help you test your product for usability. Completely updated with current industry best !? • practices and more varied examples, it can give you that all-important marketplace : advantage: products that perform the way users expect.
• Learn to recognize factors that • Decide on the best way to X limit usability , collect and review data
• Decide whether testing should • Report the results and make ^
occur in a lab setting or at the recommendations _
site where the product is used , ^ ^
• Learn user-centered design
• Set up a test plan to assess goals principles and practices — the for your product's usability context for usability testing
• Choose and... Tovább

Fülszöveg

Is your product user-friendly? [Take these steps to findl)ut 4
Whether it's software, technical documentation, a cell phone, or a refrigerator, your^. customer wants — no, expects — your product to be easy to use. This fully revised ^ handbook, a leading resource since 1994, provides clear, step-by-step guidelines to 1 help you test your product for usability. Completely updated with current industry best !? • practices and more varied examples, it can give you that all-important marketplace : advantage: products that perform the way users expect.
• Learn to recognize factors that • Decide on the best way to X limit usability , collect and review data
• Decide whether testing should • Report the results and make ^
occur in a lab setting or at the recommendations _
site where the product is used , ^ ^
• Learn user-centered design
• Set up a test plan to assess goals principles and practices — the for your product's usability context for usability testing
• Choose and train effective test • Reap the benefits of templates, '-m moderators tables, models, case studies, ^
and other tools of the trade ^
Jeffrey Rubin, author of the first edition of this book, has more than 30 years of experience as a human factors and usability research consultant and lecturer. A pioneer in the field of usability testing, he has consulted for leading companies worldwide.
Dana Chisnell is an independent user researcher and usability consultant. She has done usability, user interface design, and technical communications consulting and development since 1982.
Companion Web site
Go to www.wiley.com/go/usabilitytesting to find additional case examples, samples, and templates
ISBN i7a-o-M7D-las^a-3
Visit our Web site at www.wiley.com/compbooks
)WILEY
COMPUTERS/User Interfaces
978047018548356000 Vissza