Fülszöveg
"Reengineering is new, and it has to be done."
Peter F. Drucker ¦
"Business reengineering does not sound revolutionary, but it is. Mike Hammer and Jim Champy explain why and show how it is done and they do it crisply and cogently. If you want your business to survive you should read this book."
Charles Handy, author of The Age of Unreason ¦
"This book not only does an outstanding job of introducing basic concepts involved in reengineering business processes but also provides a simple, weU-organized framework for even the uninitiated to pursue the process."
Hans W Becherer, Chairman, Deere & Company ¦
Reengineering The Corporation is the pioneering book on the most important topic in business circles today: the radical redesign of a company's processes, organisation and culture to achieve a quanmm leap in performance. Adam Smith broke work down into specialised tasks. Hammer and
Champy explain that instead of tinkering with — or simply computerising — an aspect of the work...
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Fülszöveg
"Reengineering is new, and it has to be done."
Peter F. Drucker ¦
"Business reengineering does not sound revolutionary, but it is. Mike Hammer and Jim Champy explain why and show how it is done and they do it crisply and cogently. If you want your business to survive you should read this book."
Charles Handy, author of The Age of Unreason ¦
"This book not only does an outstanding job of introducing basic concepts involved in reengineering business processes but also provides a simple, weU-organized framework for even the uninitiated to pursue the process."
Hans W Becherer, Chairman, Deere & Company ¦
Reengineering The Corporation is the pioneering book on the most important topic in business circles today: the radical redesign of a company's processes, organisation and culture to achieve a quanmm leap in performance. Adam Smith broke work down into specialised tasks. Hammer and
Champy explain that instead of tinkering with — or simply computerising — an aspect of the work design, the answer is to radically redesign the whole process. Business reengineering isn't about fixing anything — it's about starting again, about reinventing the nature of work and corporate structures from top to bottom. Michael Hammer and James Champy show how some of the world's premier corporations are reengineering to save hundreds of millions of dollars a year, achieve unprecedented levels of customer satisfaction, and speed up and make more flexible all aspects
of their operations. Reengineering is for the '90s what Strategy was for the '70s and Quality was for the '80's. After a decade of restructuring and downsizing, of cutting costs and capacity, managers need to rethink boldly to yield the dramatic improvements for companies, both big and small, to compete successfully in a changing world. This expanded edition - with a new Chapter on 'Questions that Readers Ask the Most' - shows them how.
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