World Public Sector Report 2003: E-Government at the Crossroads

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world Public sector Report 2003 E-government at the Crossroads
E-government, a relatively new phenomenon in the work of public administration the world over, has come with a great developmental promise but without a blueprint for its deployment It has put governments online, and now covers a very broad spectrum of ICT applications. Without any doubt, it introduces a new quality to the relationship between governments and the consumers of public services as well as citizens. But at the same time, we experience less than full satisfaction with the results achieved, especially if compared with the initial hopes and promises.
The World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration. The Report claims that meaningful e-government applications are those that support the societal environment conducive to human development, and suggests that such... Tovább

Fülszöveg

world Public sector Report 2003 E-government at the Crossroads
E-government, a relatively new phenomenon in the work of public administration the world over, has come with a great developmental promise but without a blueprint for its deployment It has put governments online, and now covers a very broad spectrum of ICT applications. Without any doubt, it introduces a new quality to the relationship between governments and the consumers of public services as well as citizens. But at the same time, we experience less than full satisfaction with the results achieved, especially if compared with the initial hopes and promises.
The World Public Sector Report 2003 presents a view of e-government as a tool for creating public value. It puts e-government development in the context of the United Nations Millennium Declaration. The Report claims that meaningful e-government applications are those that support the societal environment conducive to human development, and suggests that such an environment can be created by a conscious effort of "world making", it discusses the special cases of e-participation and privacy, all as part of the main message that ICT by itself will not result in a different, better government or higher quality of life, but that thoughtful reform and change must precede or go hand-in-hand with the introduction of ICT to public administration operations. The Report identifies development of a networked government, management of information and creation of knowledge as the most important e-government applications in the future.
in Part II, the Report presents the United Nations E-government Survey 2003, the most comprehensive survey of its kind in the world to date, together with the global ranking of countries by their readiness to launch e-government development, their creativity in using e-government online and by their willingness to use e-government to promote genuine participation. Vissza